We answer our own email.

Plain answers

Is it free?

For seafarers, yes. Your certificates, expiry alerts, sea time, references and sharing are free. Vessels pay for APRON, the vessel's crew management system; crew never pay for TouchBase.

Does it work offline?

Yes. Your papers open with no signal. Rest hours, wellness check-ins, acknowledgements and forms queue in TouchBase and sync when you next get signal. Each one is dated when you logged it, not when it synced.

Who can see my data?

Nobody, until you share it. A share link shows only the sections you tick, expires when you say, and you can revoke it in one tap. A vessel's APRON sees only the sections you have agreed to share. The captain sees wellness figures for the whole crew, never your name.

What happens when I leave a vessel?

Your sea time on that vessel is confirmed and filed in your vault. Your TouchBase disconnects from that vessel's APRON and you keep everything, plus the record of the contract you just finished.

How do I delete my account?

Settings, then Delete my account. Your data is deleted, not just your login. If you want a copy, tap Export my data on the same screen first.